Reference

Your Agreement With y03 Starts Here

These Terms and Conditions set out the rules that apply when you open an account with y03 and access our lobby, including how deposits via UPI, Paytm, and…

Governed by applicable local lawCovers UPI, Paytm, PhonePe depositsApplies to all account activitySubject to periodic updatesIndia-region account scope
y03 Your Agreement With y03 Starts Here
TERMS CONTACT

Ask Us Anything About These Conditions

If any clause in these Terms and Conditions is unclear, or if you believe an error has been applied to your account, our support team is available around the clock to walk…

Live Chat Start a live chat session from any page on y03. Our agents can pull up the specific clause you are asking about and explain how it applies to your account in plain language.
Email Support Send a detailed query to our support address and receive a written response citing the exact clause. Email is the preferred channel for formal disputes related to these Terms and Conditions.
Help Centre Our Help Centre contains annotated summaries of each major section of these Terms and Conditions, with worked examples covering UPI and PhonePe transaction scenarios common for India accounts.
POLICY PRACTICES

How We Handle Your Data and Account Security

Behind these Terms and Conditions sits a set of concrete practices around data, security, and account management that we apply consistently across all India-region accounts.

Data Retention

We retain account data for the period required under applicable law. Once that period lapses, personal details are deleted from active databases; you can request confirmation of your data status at any time via email.

Cookie Policy

We use session and analytics cookies to keep your lobby state intact between visits. You can manage cookie preferences through your browser settings; opting out of analytics cookies does not affect account functionality.

Account Security

Passwords are hashed and never stored in plain text. Two-step verification is available and encouraged. Any suspicious login attempt triggers an automatic flag and a notification to your registered email or phone number.

Who to Contact for Changes

To update personal details, close your account, or request a data export, write to our compliance team via the email address listed in the Help Centre. We aim to process these requests within five working days.

Transaction Records

Every UPI, Paytm, and PhonePe transaction is logged with a timestamp and reference number visible in your account history. You may download a full statement from the Wallet section at any time without contacting support.

Terms Update Notifications

When we update these Terms and Conditions, we post a dated change log on this page and send a notification to your registered contact. Continued account use after the effective date constitutes acceptance of the revised terms.

Common Questions About These Terms

These are the questions we receive most often about how the Terms and Conditions work, what your rights are, and how changes to the policy affect your y03 account.

Yes. Every account opened where local law permits is bound by these Terms and Conditions from the moment registration is complete. Regional legal requirements may add jurisdiction-specific conditions that apply alongside the core terms.

We post a dated change log on this page and send a notification to your registered email or phone. The updated terms take effect on the date stated; continuing to use your account after that date means you accept the changes.

Yes. Email our compliance team and we will send a PDF of the current version within two working days. The version date on the document will match the one displayed at the top of this page.

Section 5 of the Terms and Conditions covers all deposit and withdrawal transactions, including UPI, Paytm, and PhonePe. It sets out processing expectations, dispute procedures, and the circumstances under which a transaction may be reversed.

You may raise a formal dispute via our email support channel. We will respond in writing with the relevant clause reference within five working days. If the internal resolution does not satisfy you, the terms outline the next steps available under applicable law.

Write to our compliance team via the email address in the Help Centre. We will process the closure request within five working days, settle any pending withdrawals to your UPI or PhonePe account, and confirm deletion of personal data per the retention schedule.

Yes. Each promotion carries its own addendum which must be read alongside these core Terms and Conditions. The addendum sets out eligibility, wagering conditions, and the timeframe during which the offer applies. Core terms always take precedence if there is a conflict.